2-3 week old contour 9865 whole home dvr system had a string of cbs shows that recorded what appears to be less than a minute of a black screen. Reset the box, doesn't seem to be anything there, other networks during a few of those time slots were fine. When the installer was here he mentioned they may have to do some work outside when the snow had cleared a bit. There was a mountain of snow where he needed to be. Everything was working fine until these 5 shows failed over a 25 hour period. What kind of pain am I in for..?
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