as mentioned in the subject I am using a HDHR Prime and I am unable to access any channels above 27 on WMC, 28 on up I get the message "Subscription required", after many calls to cox support still no luck, any help would be appreciated.
| Card Authentication | success |
| Card OOB Lock | success |
| Card Validation | success |
| Tuning Resolver | ready |
19700101-00:00:00 System: reset reason = power on 19700101-00:00:00 CableCARD: USB device 07B2:6002 connected 19700101-00:00:00 CableCARD: Tuning Resolver connected 19700101-00:00:01 CableCARD: M-CARD inserted 19700101-00:00:02 CableCARD: Tuning Resolver downstream status: success 19700101-00:00:02 CableCARD: Tuning Resolver upstream status: success 19700101-00:00:02 CableCARD: Tuning Resolver authentication status: success 19700101-00:00:02 CableCARD: Tuning Resolver operational status: ready 19700101-00:00:03 System: network link 1000f 19700101-00:00:04 CableCARD: Motorola card (0000:0625) 19700101-00:00:04 CableCARD: authentication status: authentication in progress 19700101-00:00:04 CableCARD: authentication status: authentication success, validation success 19700101-00:00:04 System: ip address obtained: 192.168.0.4 / 255.255.255.0 20140510-23:54:34 CableCARD: time changed from Thu Jan 01 00:00:32 1970 to Sat May 10 23:54:34 2014 20140510-23:59:28 CableCARD: Tuner2: vchannel 30 (577MHz-3) access = not-subscribed 20140511-00:02:03 CableCARD: Tuner2: vchannel 30 (577MHz-3) access = not-subscribed 20140511-00:12:36 CableCARD: Tuner2: vchannel 1010 (691MHz-1) access = subscribed 20140511-00:21:13 CableCARD: Tuner0: vchannel 1010 (691MHz-1) access = subscribed 20140511-00:21:28 CableCARD: Tuner0: vchannel 1031 (493MHz-2) access = not-subscribed 20140511-00:22:12 CableCARD: Tuner0: vchannel 1032 (175MHz-1) access = not-subscribed 20140511-00:22:16 CableCARD: Tuner0: vchannel 1031 (493MHz-2) access = not-subscribed 20140511-00:22:31 CableCARD: Tuner0: vchannel 1009 (697MHz-1) access = subscribed 20140511-00:43:06 CableCARD: Tuner0: vchannel 1010 (691MHz-1) access = subscribed 20140511-01:01:35 CableCARD: Tuner0: vchannel 1009 (697MHz-1) access = subscribed 20140511-01:01:46 CableCARD: Tuner0: vchannel 1028 (685MHz-2) access = not-subscribed 20140511-01:02:22 CableCARD: Tuner0: vchannel 1029 (109MHz-1) access = not-subscribed 20140511-01:02:32 CableCARD: Tuner0: vchannel 1010 (691MHz-1) access = subscribed