I have a Cisco Contour DVR, but today the remote (version 1.2) will only turn the Contour DVR box off and on. It won't let me access the guide, change channels, access my DVR list, or anything except turning it off & on. It also lets me turn my Samsung TV off & on, and control the volume on the TV. Please advise on how to proceed.
Thanks,
Byron Darcey Jr.