I have a recently installed cable box well this is the third one. Others had no power or that they were used from previous jobs and could not be installed correctly.
I started having issues the first week after install.I would notice when turing off the box and tv come back serval hours later. I would turn on the tv and then the box. After turning on the box i would have to change channel to get picture. it only happened once or twice. It was on a older tv a tube one using AV cables. Well I got a new TV Flat one with HDMI. Worked great the first night. The second moring i turned tv on and and box has power icon and i had no signal. Called reset the box the rep on the phone had no idea and hung up on me called back told the rep I tried the cable on all of my HDMI ports and still nothng But on my PS3 works no issue at all. Leaving it on overnight. The second rep reset the box and the picture came up.Went to work after pressing power button on remote and for both tv and box. That same day i turned on tv with remote had no picture. made sure i had power to the box and tv. Unpluged the box with a phone call from support. it worked no issues. The Rep said to leave box on when going to bed and tv on. Well the box guess shut down when i woke up. So i pressed my tv button on my remote waited and then pressed cable box it worked. But my question is why do i have to leave tv box on all the time?? Any ideas or the box is bad ? If so i need to watch my programs and delete my shows dont want to lose them. Thanks