I can receive my local channels perfectly. But when I try to tune to my premium channels I receive a not subscribed error. After I talked to tech support a few times they confirmed that my card was activated and paired but I still can't get my HBO or Starz. I know it's not a problem with media center. I've checked the tuners logs which are recorded before it hits media center. I've included them below.
This is the information I get from the HDHR people. "If the card is validated and the log shows just a single line that says not-subscribed, then the card does not have the correct channel packages added to it. Contact your cable provider."
Please, any info on this will be a life saver. Working with it for a week now and so far tech support hasn't been able to figure it out. The tuner logs are below.
20141208-00:57:30 Tuner: tuning 2008 KFTA HD (none:759MHz-1) 20141208-00:57:30 CableCARD: 2008 KFTA HD (none:759MHz-1) access = subscribed 20141208-01:15:45 CableCARD: Tuning Resolver downstream status: success 20141208-01:15:47 CableCARD: Tuning Resolver downstream status: none 20141208-01:19:42 CableCARD: Tuning Resolver downstream status: success 20141208-01:19:44 CableCARD: Tuning Resolver downstream status: none 20141208-01:23:58 CableCARD: Tuning Resolver downstream status: success 20141208-01:24:00 CableCARD: Tuning Resolver downstream status: none 20141208-01:28:35 Tuner: tuning 2002 TBS HD (none:525MHz-3) 20141208-01:28:35 CableCARD: 2002 TBS HD (none:525MHz-3) access = subscribed 20141208-01:28:54 Tuner: tuning 2410 STARZ H (none:675MHz-3) 20141208-01:28:56 CableCARD: 2410 STARZ H (none:675MHz-3) access = not-subscribed 20141208-01:29:16 Tuner: tuning 2012 KTUL HD (none:759MHz-2) 20141208-01:29:17 CableCARD: 2012 KTUL HD (none:759MHz-2) access = subscribed 20141208-01:29:23 Tuner: tuning 2009 KNWA HD (none:627MHz-1) 20141208-01:29:24 CableCARD: 2009 KNWA HD (none:627MHz-1) access = subscribed 20141208-01:29:33 CableCARD: Tuning Resolver downstream status: success 20141208-01:30:28 Tuner: tuning 2008 KFTA HD (none:759MHz-1) 20141208-01:30:29 CableCARD: 2008 KFTA HD (none:759MHz-1) access = subscribed 20141208-01:31:08 Tuner: tuning 2012 KTUL HD (none:759MHz-2) 20141208-01:31:09 CableCARD: 2012 KTUL HD (none:759MHz-2) access = subscribed 20141208-01:31:12 Tuner: tuning 2340 HBO HDT (none:537MHz-1) 20141208-01:31:14 CableCARD: 2340 HBO HDT (none:537MHz-1) access = not-subscribed