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HDHomeRun Prime and COX TA and CableCard issues (Omaha Market)

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I am hoping someone here can help or suggest I have a technician scheduled to come this Tuesday, I am not too hopeful this will get resolved as usual it is assumed I have a Tivo. 

My core issue now is that I am not get any of my subscribed channels, I am on Advanced TV subscription with HBO. Of course I get none of them, I have been with COX support last couple of days with no luck. We tried to repair it back still no luck. I am at least thankful I have reached this point. Initially the Tuning Adapter (MTR-700) would not get to "ready" state, a swap of the TA at least got it to work, I can see it in "operational" status and the "amber" light stays solid (the f/w also got updated to 1.40).

At this point, with COX support we tried a number of things to no avail. Even repaired it (strangely the Host Data ID, did not change), they sent the "hits" to enable I guess all my subscribed channels. I do get 1 of  ESPN News channel for e.g, my tuner status shows

Tuner 0 Status

Virtual Channel1221 ESPNews HD
Frequency793.750 MHz
Program Number1221
Authorizationsubscribed
CCI Protectionnone
CGMS Protectionnone
Modulation Lockqam256
PCR Locklocked
Signal Strength100% (8.6 dBmV)
Signal Quality100% (36.0 dB)
Symbol Quality100%
Streaming Ratenone
Resource Lock

none

Hopefully someone here has tips for me to get this going. Thanks


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