I currently have the Explorer 8240 HD DVR. I would like to upgrade my cable box to one of the ones listed on the Cox website, either the 4642 or the 8642 ( not sure if the 4642 is a DVR or not). I'm not interested in the Contour boxes at this time. My problem is, non of the representatives can tell me if this box is available in the Tucson area or if the 4642 or the 8642 cables boxes are the Contour boxes. I'm getting all this information from the Cox website, I just don't understand how the representatives don't know this information.
I'm currently interested in increasing the storage space for my DVR and improving the capabilities of my current box.
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