Hi, I just swapped out my old DVR box for a new one, and the new one's slowest fast forwarding and rewind speeds are 4x faster than the old one. The slowest fast forward speed on my old box was double time, I think, but it was helpful because I could fast forward through a commercial and stop it right when the commercial ended. Now, when I press fast forward, it goes so fast that when I see my show back on and hit "play", I'm already about 15 seconds into the show. So then I have to rewind which is also faster than before and takes me back into the commercials. So I'm stuck having to watch a commercial if I want to see the start of when the show comes back on. This is very annoying and I don't understand why COX would allow this feature to be taken away. I called Technical Support to see if this can be adjusted, and of course it cannot be. I just wanted someone at COX to know that I'm very disappointed that the new DVR boxes don't have the same fast forward and rewind speeds as the old boxes.
↧