DVR stops recording before end of show
The DVR recording times appear to be out of sync. Scheduled recordings consistently start and stop before they should ~ 30sec - 1 min. It is very annoying because we always miss the end of recorded...
View ArticleNBC Sports Live Extra agreement?
Starting in August, English Premier League soccer will be aired in the US through NBC's collection of networks. A nice perk that they have is having all games available for viewing via an online...
View Articlesmart tv internet access
I have recently purchased a smart tv but can not access internet. TV has too many walls between remote internet and TV. Is there any way to have TV internet accessible without moving desktop computer?
View ArticleCC ON BBC
Why doesn't closed caption work on the BBC. Already chose c1 and digital c1 on remote. Also rebooted DVR.
View ArticleCaller I.D. on the TV
Hi there,Not sure if this is a TV issue or phone issue (both with Cox) but I cannot get the caller I.D. to show up on my TV. It did do it before I had trouble with my old HD box and went to Cox and...
View ArticleTo be Announced on guide
Right now my online tv guide only provides - to be announced. Is there a quick fix?
View ArticleCustomer Retention
A few weeks a go, on a Friday morning, all of our Cox service went down; TV, telephone and Internet service. After a number of calls to Cox customer service, it was stated that a technician would not...
View ArticleNEWS ZONE
About every other Saturday for months the pictures on NEWS ZONE goes out (but not the red station information or the movable highlight frame) and does not return until the following Tuesday. All other...
View ArticleIntermittent loss of sound
Starting last month have experienced from time to time a loss of TV sound, 5 to 15 seconds worth. I happens every half hour or so. The time of the loss seems to be getting longer.. The TV picture is...
View ArticleCable box has mind of it's own
I have for a long time noticed that when I come home from work, that the channel I left it on, has switched to some station that is only in Spanish. I didn't think much of it, but then I was at home...
View Article8742 cable box problems
My new whole home DVR 8742 cable box started having problems today. It keeps rebooting itself at random times while I'm watching tv, it will also bring up the guide at random times, and shut itself...
View ArticleOn Demand Listings Are Not Updating
Regularly finding episodes missing from the listing that show up for other subscribers.While this has happened in the past (and I see other users have reported this and been given eroneous solutions),...
View ArticleShowtime Anytime
HBO GO is a great service. We're Showtime subscribers, also and would like to know if Cox plans to offer that service and, if so, when.
View ArticleNew cox hd dvr not showing viewed icons
I have the newest Cisco HD DVR that has a 500 gb hd. I don't have the whole home dvr, but I have the trio guide. The trouble I am having is not seeing the orange icon change after I view a program on...
View ArticleCool TV
What happened to "Cool TV", channel 812 (Providence, RI area ?). It's not showing music videos any more.
View ArticleTV CABLE CONNECTION
Why do the have an inline filter on my cable in bedroom and when it gets disconnected it shuts the whole house down?
View Articlesize of second box for WHDVR?
I have been unable to find out if the "client" box is the same size or smaller than the main whole home box. Can anyone out there help???
View Article6-Tuner DVR
A Cox rep. told my dad this weekend that a new DVR would be available today (6/18/13) that would allow for 6 shows to be recorded from 1 DVR. I was super excited! But when I chatted with a rep....
View ArticleMotorola Cable Box
Is the USB port on the front of the unit enable me to access my computer?
View ArticleWhat happened to my prime time???
What happened to my prime time? All that is there is video on demand
View Article