DVR
Every time I try to record and watch something my TV freezes up (up to an hour) and then reboots. This has happened every time I have tried to record something since I returned from out-of-town. I...
View ArticleRemote
On many occasions I can switch to a channel on my remote but I get a little sound and a blank screen then a soundless blank screen for that channel. I can try going back to the "last" channel and back...
View ArticleOn Demand
I want to see 10/1/2014 Criminal Minds. Can't seem to get it on Demand. Is there something special I need to do.
View ArticleCable from wall to TV (no box)
I just had Contour added to my account but it isn't going to be installed until next week. In the interim, can I connect my tv directly to the wall using a coax cable to get at least some channels? I'm...
View ArticleVideo On Demand
Well, here I go again. About a month ago, I was having a problem where the programs on MyPrimetime and FreeZone were'nt updating. Cox fixed it, and it worked well until this week. Now it has not...
View ArticleLifetime activation on Apple TV
Why can't I activate Lifetime App on Apple tv, in the past I was able to activate other channel apps. Cox is not listed as a provider, but every other cable company seems to be listed. Could you add...
View ArticleLocal on the 8 in HD
Anybody know why we don't get local on the 8s on TWC in HD anymore?
View ArticleWhy is my OnDemand not updating shows that previously aired?
I am having issues with my onDemand not updating shows that have aired days ago. This is happening on both my network shows and my premium shows that I pay extra every month for. For example, I am...
View ArticleIs it not possible to extend a recording in progress with Contour?
So if a football game goes way longer than you expected, you're stuck - there's no way to tack on more time?
View ArticleCable box for new 4K TV
My current cable box gets only 10870i. I need another "set top" box for a new 4K TV that I'm about to purchase. What does Cox have for that application?
View ArticleWhy are you billing me for services I didnt agree to
I called you guys to inquire about the rates that you decided to raise and to express my dissatisfaction with the price of your service as compared to your competitors. I inquired as to why you were...
View ArticleCW on Demand
When will cox add the CW to their on demand lineup? The CW has a lot of my favorite shows that i like to watch. I know that Comcast has it available to their customers.
View ArticleCan not connect tv to the network.
I have a 2 year Samsung Smart TV that will not allow me to connect to the network (internet. ) My Apple computer works fine. I have not had a problem like this for the 2 years I had this TV. I had a...
View ArticleNBC live extra streaming. Cox no longer supports?
Why is this service no longer working? If there's not a good reason you can count on my accounts closing.
View ArticleHigh Cost of Cable TV subscription
OK it's no mystery that your cable billing prices keep increasing. Therefore, with household that are looking to cut costs, cable TV can be a valid cost cutting choice. That's because viewers want to...
View ArticleWhy so many repetitive commercials
Why is there so much repetitive commercials? What is disturbing is the commercials are usually the same repeated seven time during a program viewing. Most of it is for programs that are already on...
View ArticleCox going all digital TV
The following was included in my monthly bill:"As Cox prepares to transition all customers to a 100%digital platform, we will offer a new equipment option, called the"mini box," starting on November...
View ArticleParental controls block college football game
I recorded a college football game on WGNT channel 1007 (Hampton Roads/Norfolk, VA area). When I watch it on the DVR, it prompts me for my parental controls password. I checked and made sure that I...
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