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DVR (contour) not recording

Our new Contour ignores all programmed recording and manually recording as well.  So far, the only thing that seems to work is pausing live TV.

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watch tv online

how can i watch something online. when i go to what i want to watch online it says DVR  and i do not have a DVR. THAT IS SO STUPID

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Copy Protection Never?

For some odd reason, a couple of my cable card channels are being flagged CGMS protection-copynever which means I cannot record them using SiliconDust HDHomerun and Cox cable box with Windows media...

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Larger Remote for Minibox

As you are going digital, I picked up a few mini-boxes to install. The problem that I have is an elderly parent living with us that simply CANNOT USE the remote that comes with the minibox. It is too...

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HDHomeRun Prime not pairing properly with Motorola MTR700 Tuning Resolver?

Hi,I recently picked up an HDHomeRun unit, and received a Cox CableCARD with tuning resolver and self-install kit (Order# 43918356).I am having trouble with getting this hardware to work properly -...

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connecting new tv

Replaced an old conventional tv with an LG LB7200 flatscreen (about time, most friends told me!).  Took the coax cable connection that ran from my cox dvr box to my old tv and attached it to the new...

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contour freezing

Why does my contour box freeze when I scroll through the channels?

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ceton infinitv 4 & premiums channels

I have been using ceton infinitv 4 along with a cable card and WMC, win 7 64 bit for over a year now. Everything has been working great, I get all the HD channels and what not!A few days ago I added a...

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BBC World News Network

For years I have been asking Rhode Island Cox to add the BBC World News Network to its programming.  This is not unprecedented since Cox services in other parts of the country DO carry it.  Now BBC...

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CISCO 8742 HDC Blue Display Difficult to Read

Is there a settings change to the subject box to change the display color to a more friendly color instead of the original blue color? Thanks, Brazuca 24

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what happened to closed caption?

Before I upgraded to advanced TV, the closed caption on my TV worked. I've tried all instructions - still no closed caption

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Remote Control

The buttons on my current remote control are hard to push and do not work when I need them to. How do I get a new remote control?

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technical difficulty message

I have been trying to watch past episodes of some of my programs. When I find it I always get a message stating cox is having technical difficulties........if persists call customer service and mention...

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Uncontrollable rewind and fastforward on playback on Contour box

I've never quite seen erratic behavior like this.I set a hockey game to record.  The game started at 7:00, and I set it to record for six hours (it's the playoffs!).  At 10:30 or so, I started watching...

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countour freezing on guide and on demand

Both my dvr box and standard boxs are freezing when i enter on demand or the tv guide. I recieved one error code that read SMR (7.0.2009)

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MLBTV with extra innings purchase...someone please help

i have purchased extra innings, i went to mlb.com/redeem/cox/ and it says check back soon. I've tried the chat and calling customer service they have no clue. NEED SOME HELP PLEASE

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HD Channels in 2 places

Why are the HD channels in 2 sections on DVR now, there used to a SD channel and and HD for most channels. I see the SD channels are gone and replaced with HD.  Now when I deleted the old SD channel...

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A&E App -- Cox Not listed

On a recent trip I tried to watch some A&E programming on my iPad only to learn that Cox is not listed as a provider.  Why?  A&E seems to be a channel that Cox should support?  Baffling...

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Rovi Guide "List Channels" forcibly being reset

For a long time, I have used the Rovi Passport Guide so that only the non-skipped channels show in the guide.  In the Guide, I would press the "A" button, select the "List Channels", setup a "Custom 1"...

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1074 Aspect Ration

Channel 1074, which covers MASN2 among other shows, is coming to our  TV with the wrong aspect ratio. The feed is stretched horizontally resulting in loss of information on scoreboards for Nats games...

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