Contour Windows application
I'm all set to change providers and bundle with Cox provided a Contour app is available for Windows 8.1. I know it's not available right now, but is this being actively worked on?
View Articlebox fan loud/cycling
Our cable box has a fan that runs loud at times and the box is pretty warm on top. The fan runs loud, then cycles, runs low, then loud again. Is this normal or do we need to call for a replacement?
View ArticleTV, Internet and Phone NOT WORKING!!!!!!!!
My internet and TV and phone have been down since 12 pm last night! What's going on, I have a job that requires me to have internet and phone!!!!
View ArticleThe strain on demand
When is Cox New Orleans going to put the up to date episodes of the strain on demand?
View ArticleWhy can't I bing watch episodes of tv shows in ON DEMAND??????
Does anyone besides myself find it a pain to watch consecutive episodes in ON DEMAND?Each time an episode ends you find yourself back in the ON DEMAND menu instead of still in the show menu which you...
View ArticleDVR issues
I have and Advanced TV HD DVR Receiver that is giving me issues. Unfortunately, I cannot give the exact model number. My Cox account lists three receivers, none of which is designated as the HD DVR and...
View ArticleHDCP Issue with Contour 6
I just upgraded my DVR box to the Contour 6 today. The Contour 6 is hooked up to my Sony receiver which then passes the signal to my HD TV, all by HDMI.Every time I turn on my TV, Receiver, Cable box I...
View ArticleSEC Network
I am a TV Essential subscriber and live in the Fayetteville area. It was my understanding that the Northwest AR region would receive the SEC network even in the Essential package tier since we have the...
View ArticleCustomer service failure of epic proportions
I just spent two hours on the phone trying to order the University of Oklahoma football game on pay per view, as it would not let me do so with my remote for some reason. I talked to five people, most...
View ArticleCisco 8742HDC cable box error codes 3.1.4.1
Ever since they installed this box in my home I have had many problems, but the one that keeps occurring is error code 3.1.4.1.We have had numerous visits from Cox support techs, They have replaced...
View ArticleMovie Pricing
I just got off the phone with Cox and they are telling me that most of the new movies range from 7.99-9.99 (Non Hd/Hd). I was telling them that I have never seen the price that high for new releases...
View Articleall channels temporarily out
I have had no phone, tv or internet since yesterday. I was told the problem would be resolved by 9 pm last night. I can't even get through to customer service today. I was on an 18 minute hold. Any...
View ArticleWeb Site Credentials (A&E History etc.)
Does Cox have any plans to allow their users to access these sites? Many of the shows I watch are listed, however most of the episodes are not available until you sign in. In order to sign in you have...
View ArticleIntroducing Contour, the new personal video experience
Cox is introducing a new, personal TV experience - Contour. Contour is TV that perfectly fits you, at home and on the go. It includes the new Contour app for iPad with an intuitive interface that...
View ArticleCan a URC-8820-MOTO replace a URC-8820-CISCO
It looks like I have a Motorola Remote but a Cisco Box. It does not control the Set Top Box. Is there a way to configure this?
View ArticleTennis Channel
Hi,I am absolutely dumbfounded as to why you don't offer the Tennis Channel with your basic or advanced package. You seem to offer every other sport and subject available, but not this one...heck, the...
View ArticleStar ratings for movies
Why can I no longer see star ratings for movies with Cox Contour? It was a valuable way to determine which movies I wanted to record.
View ArticleNew Rovi Program Guide / Advertisement !!
The latest updated version of the Rovi interactive program guide is an epic failure. It erased over 3 months of my recordings after the update, and ALL series setup has disappeared. I was told there is...
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