We have been at this location almost 11 years and have had pretty perfect COX signal levels, never below -4. Although after switching to HD /DVR and installing the Scientific Atlanta 8300 boxes...we are as of today on our FIFTH box. FOUR have failed. Anyway, the signal recently dropped to around -8 to -9 and both of our set-top boxes drop and tile, and even straight into the set, the digital channels freeze.
We did have COX service out here twice and since the signal into the house was (above -10) they are "within spec". I have a quad-shield RG6 going through the rest of the house with two taps in the path. Hence, the end of line is now below -10. (actually -14).
His answer was to replace all the cable in the house. This is where the visit went downhill fast. I was sleeping as I had worked all night from being called in. So he couldn't get in the back.
Since he didn't 'get his way' he will NOT come back here (good) and he threatened that if we called anyone from COX back out here we would be charged and they would take our equipment and disconnect us. Ok, go kick sand in someone Else's face.
My instinct says ditch COX and go dish, but overall, I am happy with the channels and internet speed.
I searched this forum for an answer to this question, but I see questions like this get diverted or quickly locked (censored) by the COX moderator. Any helpwould be greatly appreciated.
I am very familiar with higher end products (like Blonder Tongue) but am not familiar with consumer products.
Can anyone here recommend a good amp that can be used on a COX residential, drop with obviously NO return path change (don't want to alter ANYTHING going back into their system). Adjustable slope would be nice too. I don't think any consumer low-end product has slope trim. Their slope at the drop is also way off. Adjustable would be ideal, or something fixed around +6 to +10.
Thanks in advance everyone !