just a general complaint
Ondemand issues. Was watching master chef and tried to pause it and it wouldnt let me so we backed out. Backed back in and had to watch it ALL from the start again and you cant fast forward.. annoying...
View ArticleIssues receiving WOGX-HD, channel 1013
I am able to receive WOGX-SD, channel 13, on both Tivo and the Cox cable box, but WOGX-HD, channel 1013, on both devices is blank.I called customer support and they could not find the issue.Is anyone...
View ArticleWhy doesn't Cox carry SportsNetLA yet? Dodgers fans are missing a great season!
I've just about had it with the lack of movement between Cox and Time Warner regarding SportsNetLA. As a Dodgers fan and a Cox Communications customer I simply do not care if negotiations are not...
View ArticleWhats the deal with "reboots"?
Have always been curious what the differences are between a power cycle (disco/reco power), a reboot (holding down power button) and a reset (where Cox sends a signal). And also the different kind of...
View ArticleRemote Control
My remote control arrow keys, selection buttons are not working reliably. I have to continually push the keys until it finally responds to go up and down the channel selections. My model number is...
View ArticleTrouble logging in to NBC LiveExtra app on iPad
I recently noticed that I cannot watch NBC LiveExtra on my iPad Air. I have a valid account, but every time I select Cox as a provider and log in, I receive the following message: HTTP Status 404 -...
View ArticleNFL Network Temporarily Off Air
The NFL network went off the air right when training camp opened. What is going on here? I've tried multiple different channels but it's been unavailable all week. Other channels still work. Downtown...
View ArticleAmplifier recommendation?
We have been at this location almost 11 years and have had pretty perfect COX signal levels, never below -4. Although after switching to HD /DVR and installing the Scientific Atlanta 8300 boxes...we...
View ArticleFox Business Channel 248 "off the air"
Cox has sent a signal, rebooted, etc - this channel is off the air on all of our boxes. I have a service call scheduled but hope that it's not just our boxes and I can cancel the appt. Anyone else...
View ArticleOn demand frustrations
Cox on demand is severely broken. Mine hasn't worked properly in 6 months. Multiple calls. Multiple recommendations to unplug, reset, and to wait a few hours. I have had techs come out and they admit...
View ArticleHistory and A&E apps.
I would like to see both the History and A&E apps available to Cox customers. Cox seems to be the ONLY provider not listed on their activation pages. http://www.history.com/activate &...
View ArticleHD Receiver Fan Noise
Just got Cox subscription, and have an HD receiver that constantly has the fan running whether the box is in standby mode or on. Is there ever a time the fan shuts off? It's annoying from a noise...
View ArticleRE: just a general complaint
Cox on demand is severely broken. Mine hasn't worked properly in 6 months. Multiple calls. Multiple recommendations to unplug, reset, and to wait a few hours. I have had techs come out and they admit...
View ArticleOrdered channels not playing!
I just upgraded from Cox Advanced TV, up to Cox Premiere with the movie packs. Form the time i ordered/upgraded to the better service, how long to I have to wait to receive my new channels? Just...
View ArticleSearch for shows that are not listed ub current lineup
I used to have another service provider. I could set a search criteria like (all shows with Chuck Norris in them) and it would automatically record any show that met this criteria. Can Cox do that?
View ArticleCable Card missing channels
I am having an issue with my cable card missing channels. I initially had issues getting the cable card working. I had a tech come out and he said everything looked good but he could not get it working...
View ArticleContour 6 displays noHD / config after reboot
We got error 2.1.2.9 on our hd tuner first trying to access our dvr shows. We had called previously when we got this error and they rebooted our main 6 tuner box. All was well. Now tried to reboot our...
View ArticleCox universal remote won't control volume
I have a Scientific Atlantic Explorer 4240HDC cable box and a URC-8820-Cisco remote with cox service. My TV is a Hisense LED LCD TV (Model Number 40K20D). Everything is working fine, and the remote...
View ArticleFox Sports 1 SD & HD 'temporary off air'
Called support several times. The last time I called was Friday night 7/25/14. Was told it was issue with getting the channel from the carrier. Support said should be back on by Sunday or Monday but we...
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