Did the tech forget to remove the trap?
I have had HSI service for a long time, and had cable disconnected Feb 2013. I order new cable service other other day and received my box. I plugged it in, activated it, and... nothing. I called the...
View ArticleFCC unhappy with SportsNet LA
So?http://www.latimes.com/entertainment/envelope/cotown/la-et-ct-dodgers-fcc-wheeler-20140729-story.html
View ArticleOn Demand Channels Empty
I have max TV channels and for the last 2 days, all of the On Demand primetime channels come up empty when I select them. All that shows is 0% complete, which goes on endlessly. What is going on?
View ArticleABC Family App
You now need to sign in using your tv provider to view abc family shows online. My cox account username and password won't work when I try to sign in. Help!
View Articlelogging in
Why do I have to enter a zip code after I log in. Not one other website requires a log in then the zip code too.
View ArticlePandora via cable skips
A few months ago I bought a Roku streaming stick and quickly became a Pandora fan. More recently, Pandora became available via cable TV and I thought that was great because it meant I could control it...
View Articlehdcp support
Hello, today I just got the 4240hdc box, and when I hooked it up to my Toshiba led tv using hdmi, I get a message on the tv saying "Your hdtv does not support hdcp please use component video input" I...
View ArticleCisco CableCARD and Tuning Adapter Firmware
July 30, 2014 @ 2:00am - Cox ArizonaThank You for finally updating the Cisco CableCARD firmware, for improved 6 Tuner supportThe new firmware received this morning is OS Ver: PKEY1.5.3_F.p.1301 - Build...
View ArticlePoor customer service
Is there a telephone number for TV service? All I can find is upgraded support (more $$) and sales. I have a problem with an upgrade with the card in our DVR and NO ONE is able to help us.
View Articlereceiver support
WHY update the receiver during the dinner hour? WHY does it take over 2 hours to update the receiver software? WHY can't I reach a live person UNLESS I want to buy more services? WHY WOULD I WANT TO?????
View ArticleSEC Network channel
Can you tell me what channel the SEC Network will be on in thee Topeka, Kansas area?Thanks
View ArticleDVR Space Available on Contour
I just got the Contour DVR6 installed. In the older DVR I could see how much space was still available (at least percent used) on screen. I'm not seeing the same thing on this new DVR. How do I find...
View ArticleRecorded DVR programs not playing back quickly
Hi,Is anyone else having this issue? I go to playback a recorded program and select to "play" but then it takes literally up to about 2 mins or longer to begin! I've reset, but to no avail. Anyone have...
View ArticleCisco 1520 Randomly go out and will refuse to tune
Is there a fix for the Cisco 1520's? We had the same exact problem with Cox Home DVR, sometimes the channels will not tune in!Unfortunately 90%+ of what we watch is recorded and watched later so having...
View ArticleIntroducing Contour, the new personal video experience
Cox is introducing a new, personal TV experience - Contour. Contour is TV that perfectly fits you, at home and on the go. It includes the new Contour app for iPad with an intuitive interface that...
View ArticleContour "Pandora" feature - Is it free?
I have used Pandora (free) online through a web browser now and then and just got around to checking it out in the Contour Guide with my Cox CISCO 9865HDC DVR. Clicking on Pandora in the Interactive...
View ArticleSudden problems with remote for Cisco Contour DVR.
I have a Cisco Contour DVR, but today the remote (version 1.2) will only turn the Contour DVR box off and on. It won't let me access the guide, change channels, access my DVR list, or anything except...
View Article