What happened to the Sprout network?
My daughter and I went to start our morning routine with a little Sprout TV and the channel isn't on the guide anymore. In Southern California it is channel 342, and the guide skips from 340 to...
View ArticleRemote
I have a Cox Custom 4 Device 1.1 remote. Nothing tells me how to use the picture in picture function. Please tell me how to use this function. Thanks
View ArticleReduced Rate for Cable TV?
Does Cox offer a reduced or seasonal rate for cable service when one goes out of town for an extended period of time?
View ArticleNew Contour Box
One of the new Contour boxes that Shawn Bradford, the Cox technician, installed last Tuesday has stopped working. Please have him come back to my house tomorrow between 3 and 5 pm to install a new box....
View ArticleCox support telling me TiVO no longer supported, which is illegal correct?
I have had TiVo working correctly with Cox for years. I made the transition to tuning adapter without incident. Everything worked fine. I have 4 Tivos. About 6 months ago they stopped receiving the...
View ArticleEvery time bad weather is on the way...
It NEVER fails...EVERY time bad weather is on the way, my picture starts messing up. I've had cox come out and change the main line coming into the house and our splitters. We are even paying for the...
View ArticleHBO GO
why do i get this message when i try to log into HBO GO?HTTP Status 500 -type Status reportmessagedescriptionThe server encountered an internal error () that prevented it from fulfilling this request.
View ArticleRemote will not pause
I have a URC 8820 remote. It will not pause, rewind, or fast forward live TV or regular shows for the last few days. Can't seem to figure out why. Is there something I can do or do I need to replace...
View ArticleCox Ondemand via Tivo
I see Cox ondemand is going to be available on Customer owned Tivo's and was wondering why it will be ip based like the contour app and not QAM based like the Cox boxes get...
View ArticleHDHomerun Prime missing stations
I am missing just a few stationsSD- 45,49,53,55, 300 thru 309HD- 1028, 1029,1037,1040,1044,1046,1056,1059, 1300, 1301I have called for support, but nothing seems to get fixed.The ST is...
View ArticleHigh Speed Internet Subscriber - Getting Free Local TV Channels from the Coax...
Just wondering if it's normal that I free local channels from the Cox coax cable that supplies the internet. I'm only paying $52.99 for the medium internet service. In my closet, there are a bunch of...
View ArticleGiving up on Whole Home DVR / Contour
I have 4 cable boxes - one master and 3 satellite on the Whole Home DVR - I've had Techs out twice and had virtually all the cabling replaced - the Contour system will only work for about a week before...
View ArticleUser Settings (Channels Skipped) were reset once again
I have a Contour box and for the third time in two months all of my user settings for channels skipped were reset again. This also happened twice in the three months prior to that when I didn't have a...
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What happened to Encore and Epix on demand?
What happened to Encore and Epix on demand? They disappeared. However my bill is the same
View ArticleHDHomerun Prime/MTR-700 isssues. - TA is reporting disabled and some channels...
I have had two service visits so far to try and figure out why I am unable to receive any of the HBO and Starz subchannels using my HDHomerun Prime and tuning adapter. The last visit I was told...
View ArticleHBO GO needs primary password
I just got HBO for my wife and kids. I couldn't care less about it. They were excited about the HBO GO app and downloaded it to their tablets. They were disappointed to find out that every time they...
View Articlehiding cable
I've had good success in the past with this. Now I have to go about five feet this time it a marble floor. The existing cable goes all way around the room even over the hearth,unacceptable. The run is...
View Articlechannels moved around AGAIN!
Is there something going on in the Hampton Roads area with channel placement? Many of my channels are now in new places, on 3 different tv's by 3 different manufacturers so I'm pretty sure its not my...
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