Cable error code
My cable box is showing an "ecut" error on the box and on the TV screen. It's also affecting all the other boxes in my house. What is the code and how do I fix the problem? There is no access to any...
View ArticleModerator Nicole C.
I just wanted to thank you, Nicole, for reporting the OnDemand problems we were having here in Hampton Roads to the technicians. All is working well and up to date here in Virginia Beach for both...
View ArticleMini Box vs. TV Internal Digital Tuner
Why does Cox need to force these Mini Boxes (with the $1.99 fee) on every customer. What have we been buying High Definition TV's with internal digital tuners for all these years.Can someone please...
View ArticleWhy can't tech support fix an outage at 1:00 AM
I just called to report our cable TV outage. The girl said she sees that there's been an outage for an hour and a half, but no one has been assigned to fix it yet. How can this be? Also, why wasn't I...
View ArticleChannel Guide.
What is up with the channel line up? Specifically channel 224(Boomerang). Line up shows Garfield at 9 and 9:30am and The New Scooby Doo Movies from 10 to 11am. (I am a big Scooby fan and my wife is a...
View ArticleRoot Sports Southwest
Hello,I have been a Houston Rockets fan for 20+ years, and I am very upset that I have Cox and cannot watch my Rockets. Can you guys please do something about adding this channel? Please!!!!!!!!!
View ArticleNot impressed with Contour
I "upgraded" to Contour recently, and yesterday I got my box. So far, I am not impressed at all. First off, all the commercials and advertising say I can record 6 channels at once and store 1000...
View ArticleWhen I try to play a recorded show I get the error 2.1.2.2 and a message to...
I have called they take forever and eset signals and then againit does it again then called cox they sent a mexican tech out he said water in line under ground they need to seal ends then it worked ok...
View ArticleDVD play after Minibox installation
Hello, all.Which input (HDMI, TV) should be selected when preparing to play a DVD? Tuning to 3 doesn't work as it did before minibox installation, so perhaps HDMI should be changed to .... what?
View ArticleMini Box mandatory software update fails
When my mini box boots up a pop up shows mandatory software update is available. I press select and it shows update, 0%, then 10 seconds later it shows software update can not be installed correctly....
View Articletv service
Lost some of our channels last week during an outage, not just tv but internet and phone service.. Some hd channels and some of the lower channels are gone.. Contractor came out yesterday, spent three...
View ArticleRemoving channels from Mini Box guide
I was disappointed to learn that you cannot remove unwanted channels from the Mini Box Guide. I really hope this will be an update in the future.
View ArticleSetup MediaPortal with a Ceton InfiniTV 4 PCIe
I am trying to find the best option for Microsoft Windows 10 Media Center's replacement and a Ceton InfiniTV 4 PCIe Cable Card with the MTR700.I am using "Windows 8.1/Windows Media Center" currently...
View Articleadding an outlet
hi,i was wondering if adding an outlet to other rooms in an apartment that has asbestos is a possiblity and what would be the cost?
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What happened to Encore and Epix on demand?
What happened to Encore and Epix on demand? They disappeared. However my bill is the same
View ArticleAudio
Early to mid-afternoon I lost ALL TV audio except local channel audio. Is this MY problem or an area or regional COX problem?
View ArticleStations unavailable, not able to record… ever since Contour
I sure would like to know why we pay an arm and a leg for service and we now seem to have NUMEROUS stations that are now unavailable and unable to record? THIS is just for the TV.On our internet...
View ArticleWindows Media Center
Is anyone else getting an error that says content is prohibited from recording by the provider? I have an MCE box with a a Ceton InfiniTV 6 pcie that has been working fine until a month or so ago when...
View Articledvr NOT recording
I had the new dvr (I think contour) installed last friday the 5th & have problems ever since. It will NOT record programs I want in the future............even in two hrs. It will record a program...
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