HD HomeRun Prime Issues
I have an HD Homerun Prime, I have a weird issue and I cant seem to get any help. When I scan for channels this I all that I get.1Video O100Video O200Video O240Video O254Video O331Video O460Video...
View ArticleChannel Guide
I've read others who have expressed frustration over the channel guide and I wanted to chime in as well. I could not imagine a messier or more frustrating design. I am forced to browse through...
View Articleskipped channels
Skipped channels keep showing up again. The skipped-channels list doesn't seem to be stable. This can happen seconds after skipping the channel, or months.This has been going on for years according to...
View ArticleTNT
What happened to TNT last night. Tried to watch and record Murder in the First but screen was totally blank although name and show info was there. Tried to record at 2 different times and got...
View ArticleIssues with Connecting Tivo Roamio and CableCards
I have recently purchased a Tivo Roamio, but with the switch to digital, i lost all my channels. I have the tuning adapter and cablecard connected correctly and supposedly they are paired, but still...
View ArticleNo audio
On channels 1007 and 7, intermittent on 8 and 1008 for days on two different TVs, one has a box (has been rebooted), one just cable.Had a live chat , was told Cox is aware of the problem. Please fix it.
View ArticleDCX-3200-m Frequent reboot/reloading
For the last couple of weeks my STB (Motorola DCX-3200-m) has been going into a reload/reboot mode multiple times per day. Sometimes it operates properly for most of the day and then, at other times it...
View ArticleHow do I delete the recently viewed listing on the Contour?
How do I delete the recently viewed listing on the Contour? It has been several months since this question was last asked and answered by Cox (Feb 2015). Surely by now there is a way to delete...
View ArticleLonghorn
According to ESPN and COX Website (http://www.cox.com/myconnection/watch/watchespn.cox), the Longhorn Network should be available to COX customers. I have logged into WatchESPN and can get every...
View ArticleCox Mini Boxes completely unreliable
Why do these mini boxes have to be reauthorized so frequently? Every time this happens, the TV is rendered useless for 5-10 minutes. Frustrating given all the most interesting news is reported in the...
View ArticleDVR Network Unavailable - Error 2.1.2.1
Can anyone tell me what this error means? I only have 1 DVR, thus I don't have a "DVR Network" - do I? I have this problem with a recording not playing about once or twice a week. I've called Support...
View ArticleMLB Extra Innings but I can't authenticate to my Cox account
Why not? On the phone with Cox support for 30min last night but no answers, finally gave up. I shouldn't need another package, I only want MLB, whats up with this?
View ArticleNew mini-box change over to all-digital
I have recently added two mini-boxes and all works correctly except I get an error on channel 3 saying no signal. This is WGN America on our cable. When I called the tech said everything looked OK...
View ArticleAmber Alerts
Why is Cox Cable suddenly interrupting my programming with Amber Alerts? How do I opt out of this irritant? I understand having to sit through the EAS Tests and Severe Weather Alerts, but it makes no...
View ArticleMajor problems with recording errors last night
I tried to go though customer support but the automated thing is a joke so I will go through the forums. Was there some kind of technical problem with Cox Cable last night because all of my recording...
View ArticleOn Demand is pixeled
All of our On Demand shows pause and become pixeled and voice is garbled. What can we do?
View ArticleFrozen & Tiled picture
I have 3 tv's that are all HD. One is hooked up to a cox HD box and the 2 others are hooked to Tivo's with cable cards. The problem I'm having is all 3 tv's are constantly frozen and tiled. This is...
View ArticleEpix and Encore on demand
I recently removed Starz and HBO from my channel line up, but kept the Variety Pak which had encore and epix. I can no longer find Epix and Encore in the On Demand listings. No one at Cox support...
View ArticleDVR
We have the whole house DVR system. In the last two weeks we have noticed that it is starting to act up. When can go through the guide and select a program to record and it will set it to record,...
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