Channels temporarily off air
Why are many of my channels temporarily off air. It's been 2 consecutive days of this now. I've tried the cycling of my box thing 3 times with no luck. This is ridiculous I wanted to watch a movie on...
View Article"Cable" light blinking on URC-8820-Cisco remote
Wondering if my remote's shot, or if there's something I can do. Just replaced the batteries, then replaced them again, then made doubly sure they're installed correctly. The remote flat-out won't...
View ArticleWhy can't I rewind live tv after watching recording?
Why can't I rewind live TV after watching a recording? When I end the recording and try to rewind live tv, it won't rewind. Anyone know why the box won't keep track of live tv during watching a...
View ArticleVolume change??
Did something change recently? The volume is now a lot lower than it used to be for some reason. There also seem to be some changes in the guide settings (slide in now, and scrolling when...
View ArticleIntroducing Contour, the new personal video experience
Cox is introducing a new, personal TV experience - Contour. Contour is TV that perfectly fits you, at home and on the go. It includes the new Contour app for iPad with an intuitive interface that...
View ArticleProblem recording A&E HD to DVR?
Is there a known problem with recording the A&E HD channel on DVR? I attempted twice to record a show tonight with my Cox Contour Record 6 DVR. It showed as usual for a scheduled recording, with a...
View ArticleCableCARD Pre-Purchase Planning
I am a Cox customer in Tulsa. I subscribe to "Advanced TV" and the Sports & Info pak. I am researching the possibility of ending my $20.49/mo rental of a Cox STB ($8.50/mo for receiver; $11.99/mo...
View ArticleContour Whole Home DVR does not work!
Does anyone else experience difficulty with the Contour Whole Home DVR system that requires the client boxes to continually be reset in order to watch a recorded show?I seem to have to reset my client...
View ArticleHDHomeRun Authorization
I am having a series of HDHomeRun issues...I get the following error. CableCARD: message: Error requesting channel. Please try again later. Several time in a row, and I cannot tune any channels. A Scan...
View ArticleGet guide to only show favorites?
I have a Motorola CMX3203 (not contour) and I am wondering if there is a way to show only my subscribed channels. I set all of the channels I get to my favorite list, but now I can't find any way to...
View ArticleTV Service
We had TV essential service for a year with no problems aside from brief, occasional loss of cable service. Wanting to get my husband ESPNU, we got Premier TV service yesterday. IT DOESN'T WORK--we are...
View ArticleOn TBSHD #1014 (California) show's "info" is desynchronized with the show...
I noticed this afternoon, that the "info" refers to a later show of today. If I go through "guide" then "info" the description is correct.
View ArticleIs it supposed to work that way?
I'm watching on my DVR a show that ended in real-time. If I press "rec" to record the portion I haven't watched yet, it actually records the show running in real-time, not the show I'm watching. Is it...
View ArticleContour 6 DVR User Interface Changes
I have some user oriented recommendations:The DVR list should only show programs recorded by the current user. I don't want to wade through everything others are recording. Leave a default user that...
View ArticleFeature request - "Original Air Date"
We left Cox last year for a while and used AT&T U-Verse for a number of months. We thought the service was excellent and had some features Cox doesn't offer on TV show series episodes. We ended...
View ArticleComplaint
I am writing due to complaint about a commercial I saw, and it was family going across the street for a BBQ. The farther says to the daughter don't check your text, they think we are warlocks. In my...
View Articlee-mail addresses
What do I have to do in order to have an e mail address pop up when I am sending 1 ? I don't remember complete e mail address.Previous carrier allowed me to type in first letter of name of intended...
View Articlebox stuck on APP
rebooted twice and still gets stuck on APP screen- been on hold for 16 minutes- seriously cox, and no live chat support- how many people on staff at 10 pm?
View ArticleTransferring Recorded shows from one cable box to another.
Does anyone know how to move recorded shows to a usb and then to another cable box. I've put the usb into the front of the box, but I can't find a setting to download it?It's a Motorola DCT6146 I think?
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