SEC network - Guide issue
I'm able to receive the new SEC Network, but get no program info on the channel guide. Guide shows "SIGN OFF" for all time slots. Please advise...
View ArticleContour not playing everything recorded
About 10% + of the programs that I record either won't play, or won't play all the way through. There are several scenarios:1. Select a recorded program to play back and all I get is a grey screen....
View ArticleRecording then viewing another channel
When recording on one channel and then viewing another channel and then going back to the recording channel it goes back to the beginning of the program that is recording.
View Articlecommercials
Who do I call for commercials running to long while the show I am watching is airing. I know it is a cox problem because they cut into regular commercials to air a commercial promoting a local business...
View ArticleCable Card "Not Staged"
I've come here as a last resort with your company in regards to my cable. No one seems to understand what exactly this means with the Tivo but upon many searches on the internet it appears that a cable...
View ArticleCan you still mass-delete recorded shows on the Contour (black Cissco) box?
On the old "silver" box in the DVR you could hit "info" when on the grouped-folder of a show & there was an option to delete all of the recordings of that show. At least via that method, you cannot...
View Articlefox news online
Is cox going to be the last provider in the nation that provides support to watch foxnews online?http://video.foxnews.com/v/1241186546001/fox-news-channel/#sp=watch-livebeen asking through customer...
View ArticleTV freezing up
I have noticed that between 8pm and 9pm my ability to change channels, use the guide or in any way use the remote freezes up. It take sometimes up to 30-60 seconds for the box to respond to remote...
View ArticleIntroducing Contour, the new personal video experience
Cox is introducing a new, personal TV experience - Contour. Contour is TV that perfectly fits you, at home and on the go. It includes the new Contour app for iPad with an intuitive interface that...
View ArticlePower but not turning on.
I came home to find my cox cable box with two blue tacs on the right hand side of the digital display as usual but when i turn it on they blink a few times then nothing happens. Any ideas?
View ArticleSpider man 2
The website Spider-Man 2 will be available on demand today but it's not in there
View ArticleService Unavailable Reference 3.1.1.1
On Monday at roughly 8:40 PM PDT in El Cajon, CA I started receiving the error "Service Unavailable" (Reference 3.1.1.1). It has been affecting many HD channels and occasionally some standard...
View ArticleTV plans
Can I swap a network that I want that isn't included in my television package?
View ArticleSaving my movies on DVR
It looks like I might have to get a new Digital box but I have so many movies on the one I have now and wonder if there is any way that they can be taken from this box and put on the new one?
View ArticleWhy does my box unexpectedly change to Preview channel?
Cox San Diego North; Scientific Atlanta Explorer 4240HDC box; no Cox DVR.I'm watching (or worse, RECORDING) something and the channel unexpectedly switches to COX advertising (Preview) channel. It...
View Articlepress any key timer
my cable box goes to a black screen and says press any key every 15 minutes. how do I stop this from occurring? its very frustrating especially for my kids. help! thanks.
View ArticleDVR recordings are too dark to see properly
My dvr recordings are too dark to see. I get a signal sent to reset my box and that used to work, but now it only works for a few seconds and then the screen turns almost black again. I was advised to...
View ArticleCONTOUR, not able to view recorded programs, and now not able to view tv...
Is anyone else having this much trouble, because I have had cox contour for a little over 2 weeks and have had problems since day ONE!! I have issues with viewing recorded shows(says "loading please...
View ArticleChannel line-up
Swapped my defective cable box for a "new" one yesterday. Hooked everything up and do have television. However, I live in Fredericksburg and have a channel line-up for Fairfax. We can't find the...
View ArticleCisco 1520 Randomly go out and will refuse to tune
Is there a fix for the Cisco 1520's? We had the same exact problem with Cox Home DVR, sometimes the channels will not tune in!Unfortunately 90%+ of what we watch is recorded and watched later so having...
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