How do I get refunded for screw ups during prime time football games?
I sat and waited all day for my FSU game to start last night only for some ** to happen with the entire service.Where can I find a way to get refunded for the lost day. Yeah I am saying that. This is...
View ArticleWhen I record movies on my Contour DVR some of the movies have very choppy...
It's like choppy to the point where you can't understand it. DVR has been reset and still happening. It's only choppy during playback.
View ArticleThe Flash
Hey, I have been awaiting the new program on the CW "The Flash", its starts on this Tuesday, 9/8/14. you do not have it listed so I cannot program my DVR? Help... Same with The Arrow on Wednesday 9/9/14
View ArticleContour Picture in Picture function
I just got the new contour tv box and I like most of the new features. Why is it that it can not do the picture in picture function like the old box did? Will they be coming out with this soon?
View ArticleCan't Record NFL Game
Hi, ok, I set up the NFL game between the Colts and the Broncos to record. In the guide, it has the red dot next to the listing. BUT, it will NOT record. At all. I've done everything I can think of,...
View ArticleVideo on Demand
Does anyone know why the programming in primetime and freezone doesn't update. Mine hasn't updated since the end of August.
View ArticleError 3.1.1.1
Hii am currently using contour out of owasso, ok. I cannot pickup any channels except channel 712 the outdoor channel. All other channels come up error 3.1.1,1. I called service number, said they...
View ArticleWhy are so many channels breaking up, Especially ESPN??
It's not just me but everyone I've talked to with COX! Can't even get customer support or anything due to technical difficulties. Those who have gotten through just get an appointment so they can be...
View ArticleOnDemand hasn't updated in a week!
Last month OnDemand wasn't updated for two weeks (see the postings ending 08/16/14) and this month the last update on all of the PrimeTime and Free Zone channels was last Tuesday (Sept. 2, 2014). I've...
View ArticleRecorded DVR programs not playing back quickly
Hi,Is anyone else having this issue? I go to playback a recorded program and select to "play" but then it takes literally up to about 2 mins or longer to begin! I've reset, but to no avail. Anyone have...
View ArticleEnable Fox News Streaming
I have Fox News at home with my Cox subscription. However, Cox is not listed as a provider that supports Fox News streaming online. Cox has to be in the minority here as I see a large number of major...
View Articledead files
Why are "the dead files" not on demand! Its my favorite show and I can't watch it as late as its on. I can't afford DVR subscription because you're already ridiculously expensive!! Thinking about...
View ArticleDVR
My DVR has deleted everything I had on it and it still had 93% free space. Also anytime I try to record a show it says it is being recored but then never records it.
View ArticleNFL Network says no signal
All other channels are working fine but NFL Network wont tune in. I'm using a cable card and have rebooted the cable card but that did not fix the issue. Any one know if the channel is actually down...
View ArticleCustomer Service?
Spoke with a representative back on Aug 29th because my bank account had been debited by Cox in the incorrect amount. $198.45 was debited instead of $26.51. When I spoke with the representative back on...
View ArticleAdvertising in the Guide
All of a sudden there is this big obtrusive ad in the Guide. How do I get rid of it?
View ArticleBBC America
What is happening with BBC America? Until a few days ago channel 1346 had the East coast feed and 346 had the West coast feed (3 hours behind). Now both channels appear to be the same (East coast feed)...
View Articlelive well
What happened to live well? I really liked that channel. Will you ever bring it back?
View ArticleSeattle Seahawks
What Cox sports package offers full access to Seattle Seahawk games in Phoenix area?Thanks.
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