I was told that I could not get all of the HD premium channels that are available because I do not have Countour. I have two HD boxes but only get a limited amount of Premium channels. I have all 4 premiums.
Can someone at Cox please explain to me why do I have to pay for Contour to get more HD? What difference does it make with what type of HD box I have. There is no limitation to number of channels I can receive based on my HD STB.
I am paying for a premium channel, hence I should get HD/SD version of the channel and any apps the broadcaster provides (HBo GO, Max to GO etc.). This is blatantly wrong and no other provider does this. Would love an explanation on this decision.