On Demand
This is becoming quite a common problem.Last night, I tried to view some On Demand programs. After selecting the show and hitting the Play icon, it did its usual thing for several seconds and then came...
View ArticleProblems with signal on 1002 at night
During the evening and late night hours, I am having signal problems with channel 1002. The picture is perfectly fine during the day, but at night the picture pixilates and sound is interrupted.
View ArticleAdd a channel
i want to add the We tv channel with out upgrading my whole service can I do this?
View ArticleChannels changed to HD can't direct access them
several channels have been changed recently to HD i.e. 19 to 1019 and 84 to 1084, probably a few more. I can't access them directly with my remote, I have to go to 1020 and then down or 1083 and then...
View ArticleAlt & Cl99 Blinking
Probably something asked before. What would be the best method to get the cable back up and running, the box was going slow for a while on changing channels, bring up the guide and wouldn't delete DVR...
View ArticleIs the Contact-Us form even working?
I have submitted a couple of questions about my TV service to Cox using the form at http://www.cox.com/residential/support/contact-us-email.cox and I don’t get any answers. What is the experience of...
View ArticleCost to add additional HD receiver?
I have a Contour DVR (GSH9865) in one room. I want to add the ability to receive Cox HD channels (not just local) to a TV in another room. I suspect that adding a whole home client box will be...
View Articlebasic and expanded cable menu channel in Phoenix, AZ
I cant find the channel that has the rotating tv guide on it. Does anyone know the station number? I can't seem to find it. Thanks
View ArticleWhy did TiffanyR lock my thread?
TiffanyR, you wrote "The purpose of the Cox TV Support Forum is to allow customers to discuss technical topics related to residential Cox Cable Television services with other customers".Then you locked...
View Article8820 moto remote
I can get the remote to turn the tv off and on, turn the volume up and down and mute the tv, but I cant change channels or anything else. I am thinking I am a real idiot
View ArticleError code on TV
Hello, I am trying to set up my new receiver and I have an error code on my TV that reads your hdtv does not support hdcp. Please use the YPrPb component connection to watch television. Do I just...
View ArticleBye-Bye analog
Who has the URL that has the article discussing Cox's move to all digital? I lost it.:(
View ArticleSupport Articles Missing for CableCARDs and Tuning Adapters
FYI:The Cox Support Articles are Missing for CableCARDs and Tuning Adapters. The old links do not work and the Search does not provide any information on Self Install.This info is required by the FCC...
View ArticleLost audio on tv...
I added a 2nd tv last week. The Cox service agent installed a new receiver which was "slaved" off the main receiver. That way, I was told, the 2nd tv/receiver could access the main receiver and...
View ArticleRE: Introducing Contour, the new personal video experience
What is the "ECU" flashing off and on frequently this weekend on the contour box?
View ArticleCan not connect tv to the network.
I have a 2 year Samsung Smart TV that will not allow me to connect to the network (internet. ) My Apple computer works fine. I have not had a problem like this for the 2 years I had this TV. I had a...
View ArticleError code
What is an EE02 error on the cable box?? It's a Scientific Atlanta Explorer 8300HD.
View ArticleLifetime activation on Apple TV
Why can't I activate Lifetime App on Apple tv, in the past I was able to activate other channel apps. Cox is not listed as a provider, but every other cable company seems to be listed. Could you add...
View ArticleCisco 1520 Randomly go out and will refuse to tune
Is there a fix for the Cisco 1520's? We had the same exact problem with Cox Home DVR, sometimes the channels will not tune in!Unfortunately 90%+ of what we watch is recorded and watched later so having...
View ArticleRecording in standard definition
Since Cox has changed all of the channels to hd, is there any way to record programs in standard definition, therefore using less space on the dvr?
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