Contour App
Why does the Contour App only work for the following devices and not with other tablets?iPad 2.0 or neweriPad Mini running iOS 6.x or laterGoogle Nexus 7 (Gen 1)Google Nexus 10 (Gen 1)Samsung Galaxy...
View ArticleCable Card missing channels
I am having an issue with my cable card missing channels. I initially had issues getting the cable card working. I had a tech come out and he said everything looked good but he could not get it working...
View ArticleEarly termination fees and length of contract
Hi, Where on my bill would I find the length of contract I have left? We are looking to cancel service entirely with Cox and go with alternate providers to save about $60 a month, but can't figure out...
View ArticleCable Box in Closet
What is the easiest way to control my cable box that is in the closet? Currently I have to stand in the hallway to control it. Is there an app from Cox that will work. I have a Smart TV as well. I...
View ArticleOn Demand
How do I set my On Demand and Movies channels to have a password? I want to be the only person that can approve the kids renting movies or watching on demand??
View Articlecommercials
Who can I write to or call or e mail to lobby to get rid of the commercial where the guy keeps raising the lights in his house!That is the most ANNOYING commercial on the planet!We change the channel...
View ArticlePublic Service Announcements
Do you post public service announcements on your local stations? For instance, the North Okaloosa Republican Club is sponsoring candidate forums on the 30th and 31st of July at Warriors' Hall in...
View ArticleA&E and Cox?
I am a Cox customer, my subscription includes A&E. If I miss a program, I use my Apple TV to watch the program on my schedule. Mostly - not a problem. But when asked to unlock an episode by...
View ArticleCable box keeps rebooting
I have a Scientific Atlanta Explorer 8240HDC box and it won't stop rebooting. It happened the first time the other night and I thought it was a fluke. Then it happened again the next day. And the...
View ArticleMost cable channels FROZE at 12:02 am. Internet and phone dead too! NO ONE...
12:02 am and our cable channels 14 and up FROZE. Internet where I had 2 hours of work LOST, PHONE DEAD! Customer Service not answering calls. I need immediate information about what is going on? N24...
View ArticleSTB performance and functionality
I have the SA 8240 HDC DVR running Rovi 3.7 with the Advanced TV package. The scenario: I'm watching a previously recorded program while also recording another program. What happens: When the program...
View ArticleRE: Introducing Cox WiFi
I am so disgusted with Cox the DVR does not record tv shows it gets stuck and idles. When wanting to watch recorded shows it does not load. The WiFI is no good we are still using our phone data my kids...
View ArticleTV screen says NO signal
In two days I have had NO signal (the little yellow triangle) what is going on? I have signal on my non-box tvs
View Articleon demand updating
My on demand hasnt updated any networks since Sunday, it is now Friday (over 96 hours now). Is there something i can do to reset my box or anything?
View ArticleCable box automatically changing channels
If I leave my cable boxes on for an extended amount of time, they automatically change to channel 96...why? I don't want this to happen. I had it on today, went out for a walk and left it on for the...
View ArticleDisplay and functionality changes.
Since I started with cox 2.5 weeks ago I am now on box #3. With this new box the display and functionality has changed with the guide and on demand. I can no longer list all shows and pick the...
View ArticleEarly Termination Fee
I recently canceled my services with Cox because I am moving to an area that Cox does not provide services. I am angry because when I signed up for Cox, I knew that there was going to be a good chance...
View ArticleCablecard wont work
I recently purchased a cablecard for my Tivo. It took nearly two days to finally get it to connect. Now my channels come in for a few seconds and then a message pops up to contact cox. I have now...
View ArticleCannot watch recorded shows
All of a sudden we are not able to watch shows we have recorded. We click on the show and it says "please wait...." and doesn't do anything. We've tried resetting the box and it still does it. Contour...
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